I noticed Becca Lee’s review from Dec 4, 2025, about her Veja shoes having problems after less than a month. I’ve experienced a similar issue: in 2025, after 11 months of use, the front seams on my shoes started separating. I have been trying to resolve this issue through a complaint for six months, but Veja has not accepted full responsibility and offered only €25 toward a repair. They suggested the damage was caused by improper wearing, which is incorrect, as the front seam near the laces is not stressed when putting on the shoes. This appears to be a recurring quality issue affecting multiple customers.It seems that Veja is reluctant to fully accept responsibility for this recurring issue. Their approach to handling complaints relies heavily on customer photos rather than acknowledging the problem directly.
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