Not Good! Ordered this service with my new Canyon and I built the bike out of the box just to see how it would look. When I handed it over to the tech I explained all the bolts I didn't torque down and what I didn't grease, or lube and he didn't grease or torque anything. The handlebar came lose on the first ride. He also didn't even remotely try to get the fit per the retul fit for my roadie I provided him; he just said the geometry wasn't the same couldn't do it. He didn't even try to get the saddle height correct. When I went to ride it I had to redo all the shifting, he didn't even get the shifting right! I am not fully sure what he even did to the bike because it appeared to be nothing. Also over torqued the saddle, the clamps that came with the bike were 7x9 ovals when most saddles are round 7x7 so instead of pointing this out when I asked him to change out the saddle, he just over torqued it, and it still moved while I was riding. I contacted them to complain, and they have not addressed any of it or contacted me back. I would never let them touch my bikes again. I worked part time at bike shops most of my life and know bad when I see it.
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We offer a convenient Mobile Bike Shop experience at your home or office. Our goal is to offer a convenient premium service that gives you more time to do what you love…RIDE!
