I bought earbuds from a seller via an online platform. They are defective; one earbud doesn't work or connect to the app, and they are only three months old. I have contacted the seller multiple times, but there has been no response. Since I received earbuds that are not the local version, despite purchasing through the local site, the local manufacturer cannot assist with the faulty item. The online platform refers me back to the seller. I feel like I was sold a defective product with no customer support from the seller. Very poor service. Ignoring customers is not a good business practice.
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Our company is based in Australia, Melbourne. We are a team of 6 people, fulfilling orders on marketplaces, such as eBay, Amazon, Kogan etc. We sells all types of Memory card, Micro Sd, SD card, Compact Flash cards, Computer accessories, Mobile Phone accessories, Smart Watches are available, at the CHEAPEST price here at Veloreo. Once an order is made, all products will be shipped from our Australia warehouse, taking 4 - 8 business days to arrive to the hands of our beloved customer. Purchasing product from our store are safe as all customer are protected by Australia Consumer Law. See more
