After making a payment, I realized there was an error in my shipping address. I contacted the service team right away and was told the mistake was fixed, but when I received the tracking info, the wrong address was still listed. I've reached out multiple times, only to receive generic apologies about delivery delays. I have requested a refund, but was informed that no refunds are provided after shipping. They claim to be Melbourne-based, yet there’s no contact number, and tracking shows it started in China! Avoid at all costs!
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At Velvet Lane Boutique, we believe fashion is more than just clothing—it’s a way to express your individuality, confidence, and unique sense of style. Founded with a passion for creating a space where women can find chic, affordable, and timeless fashion,
Velvet Lane Boutique is dedicated to inspiring women to look and feel their absolute best every day.
