I received a sum of money via Venmo. I had not previously linked my bank (checking) account, and when I attempted to link it on their app using my iPhone, and then on my Mac, using both Safari and Chrome, every attempt failed. Their message was that some tech problem had occurred, and I should try again later. I tried again and again, over two days with the same result.
Their AI chatbot help was NO help.
And guess what, it is impossible to reach a human at Venmo for help.
I did, however, find a solution: I will use Zelle in the future.
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