I purchased a bike from Venom Motorsports in November. Unfortunately, it arrived with issues starting up. Despite contacting their customer service and sales departments, I found no support due to a limited warranty. Instead of a direct solution, they sent parts and step-by-step instructions for self-repair. The process was time-consuming and, to date, the bike remains unfixed. I expected more responsive and effective customer service, but my experience was drawn-out and disappointing.
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