Venom racing matix 125 brand new BUYER BEWARE !!!!!!!Do not buy from venom . Worst customer service and products ever ! Brand new unboxed bike with tons of issues the only thing on it that's ok is the frame sadly . Engine sounds like metal floating in it or a bad valve , chain binds up grinds metal all over the frame and makes a bad sound when driving as shown in videos , carb issues as it stalls when you let off the gas , loose components rear shock wont tighten front control arm and many more lose parts , has absolutely No power i basically have to push my son to get it up the driveway and if you try to climb the smallst incline it boggs out and smoke comes from the gearbox and smells like burning rubber and stalls . Many more issues as well . They wanted me to pay for a local mechanic to diagnose the issues at my cost with no offer to help with anything when the bike was like this when I bought it and contacted them RIGHT AWAY they wanted videos well here they are and the rep I talked to was very rude and said his " technicians " looked at the videos and deemed everything perfectly normal and literly was rude enough to make my son i bought it for cry as it was unusable out of the box . I have the conversation saved if anyone wants more videos or to see how big of scammers they are ill provide you with all that info you wouldn't believe how bad this company is SAVE YOUR MONEY dm me with any questions or to see any more videos or the rep conversation that will make you really wonder how they can run a buisness .
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