I had ordered the Venom Grizzy 125cc quad and paid the extra $200 to have it pre-assembled and ready to ride. Immediately after pick up i found the quad to be missing crucial grease nipples for the suspension and it would not stay running and would stall when my daughter tried to ride. After reaching out to customer service, I was provided a picture of the missing grease nipple and told to go buy replacements at my own cost and then was provided a troubleshooting email regarding what to do to have the quad stop stalling. After requesting a refund for the $200 pre-assembly cost and asking for them to pay for the grease nipples, radio silence. No further action has happened and my issues have yet to be resolved.....I still can't believe I paid extra and they want me to buy the parts they neglected to Install at the factory...1 star
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