If you can tolerate frequent malfunctions, short useful life, lots of DIY maintenance, and costly replacement parts, you might like Venta humidifiers. I have been a customer for around 20 years and have seen a steady deterioration in quality and effectiveness. I currently own a Venta Professional model ($1300) and an LW 45 model ($300), neither of which are performing any humidification on a series of very cold, dry days. Customer service is spotty; they seldom if ever answer the phone anymore, so you must be prepared to contact them, sometimes repeatedly, by email. Recently, an L45 unit that I sent them for diagnostics and repair incurred considerable damage during the UPS packing process. UPS refused to consider reimbursing me for the damage unless Venta, its account holder, filled out a form, but Venta adamantly refused, merely saying “We don’t do that kind of thing.”
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Venta has been providing simply good indoor air for over 40 years. We have always been guided by our role as a service company, a team of problem-solvers, and a company led by a sense of environmental responsibility. Improve your indoor air quality with one of our premium humidifiers, air purifiers, or Airwashers.
