venturesocks.co

3
3 Based on 21 reviews

Home of the world's coolest socks! Designed in the UK. Sold Worldwide....

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big country customs
Very poor customer service !

thought i would give a try to a new to me sock brand they had some cool patterns and i love socks ! ordered up 8-10 pairs , a week later get a bill for another 50-60$ for tax and import fees which are not listed at all on there website inquired with them through email as they have no customer service number , they refuse to credit me back my order as im not paying the extra fees for socks for that amount , they have no option to cancel order , it has never arrived after more than 3 weeks so i cant refuse it and they just leave you on read ... very poor customer service ! i will just go back to tried and true Stance socks ! So as an update they were very quick to respond here but not at all with emailing in after asking to just refund my order as we still never received any goods after 1.5 months . We finally had to do a charge back on our card they even tried to deny the charge back but once the card reviewed the order we got our money back . It’s not really even the 200$ in socks it’s the principal of the matter I would go out of my way to promote them but it will be the opposite now !

1
Date of experience: Aug 19, 2025

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