Terrible store, I never received my ordered goods delivered to Austria. The service team kept me waiting for weeks until I set a deadline. After that, they promised to resend the goods, but I never received a shipping confirmation, a tracking number, or the goods themselves. Further attempts to contact them failed, as the customer service email address no longer exists according to the email provider. Luckily, I had made the payment via PayPal, and they immediately refunded me the invoice amount. Praise to PayPal.Answer: Using standardized replies to portray the claimant as not credible is a very cheap tactic on your part. How could you have searched for records, by my pseudonym Google name "Your Name"!? That is beyond ridiculous and cannot be serious, can it?It is normal that something can go wrong, but a professional company should be able to resolve it within five weeks of the order! In the end, all my emails were returned with the notices “Unknown recipient address” and “Mailbox not found,” which I had to submit to PayPal as evidence. Fix your problems instead of shifting the blame onto others. ORDER 21489.
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Home of the world's coolest socks! Designed in the UK. Sold Worldwide.
