I ordered a Christmas gift and had a frustrating experience. They won't permit a size exchange even when the tags are attached and the original packaging is included. I'm upset with myself for not researching reviews more thoroughly and for not fully understanding their return policy. The first paragraph mentions: "We accept returns or exchanges on uniforms, apparel, gear, and equipment* only under the following conditions: Items must be in their original packaging.
Items must be clean and free from wear.
Items must be unwashed." Had I read a bit further, I would have noticed that the next paragraph outlines all the categories for which returns are not accepted. Essentially, that's everything. It's a total letdown. Don't order unless you're completely sure about sizing, as you won't be able to return or exchange it. I was really looking forward to getting something for my brother-in-law for Jiu-Jitsu, but this turned out to be a complete waste of money, a useless Christmas gift, and a disappointing experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
Venum is a manufacturer apparel and equipment for various martial arts, combat sports and fitness including cross training, mixed martial arts, boxing, muay thai, brazilian jiu-jitsu or karate.
