venus.com

2.7
2.7 Based on 41 reviews

Founded in Florida in 1982 with headquarters now in Jacksonville, Venus Fashion Inc. is a premiere online and catalog retailer featuring the latest looks and trends in women’s clothing and swimwear. VENUS Swim & Fashion offers quality American-made swimwe...

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Tiffany Morris
Lost a client

I used to buy from them all the time. Any baithing suit I had. Then I order new baithsuits plural from the company. They couldn’t ship it as they realized it’s on back order. I paid $38-39 already for this bikini top. 8 Months kater they finally receive this item & wothout any notice they charged my credit card an additional $58.70. The only item missing was one plain black bikkin top. So $96.70 for 1 bikki top that was originally suppose to be btw $38-39. The excuse was the iteam has gone up in price & shipping. Well if the item has gone up in price shouldn’t you ask clients if they still want it??? Or ship for original price as promised. Why should the client have to pay for extra shipping when the company realizes it is out of stock. I ordered many things that shipped together and you want me tp pay for your negligence. Now I have to wait for it to be shipped to me to ship it back for a refund. If I do not receive money I will report them to visa as scammers. Since when can you charge people without their consent. I will never buy from them again, and I urge you to rethink shopping with them as well. This is horrible customer service.

1
Date of experience: Aug 07, 2024

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Business Details

  • Founded in Florida in 1982 with headquarters now in Jacksonville, Venus Fashion Inc. is a premiere online and catalog retailer featuring the latest looks and trends in women’s clothing and swimwear. VENUS Swim & Fashion offers quality American-made swimwear and bold, confident styles for any woman’s wardrobe. Visit us online at www.venus.com or call: 1-888-782-2224.See more

  • email socialsupport@venus.com
  • call 18887822224
  • language https://www.venus.com

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