I purchased a Small Round Roses & Hydrangeas from their latest fall collection. They looked beautiful online, but in reality, the arrangement I received was indistinguishable between the roses and hydrangeas, appearing as a large purplish-black ball. There was no color variation between the flowers. While I understand some variation is normal, this was much worse. I advise against purchasing the midnight berry arrangement without seeing it in person. If you dislike your arrangement, they will not replace it. Additionally, the first delivery was made to the wrong address, which I tracked through a message. After contacting customer service and providing evidence, the arrangement was eventually delivered in an open bag left outside, unprotected from the elements. This $425 arrangement was simply abandoned outside. I wish I had checked reviews beforehand. After this experience, I won't be ordering for my sister's birthday as planned. Extremely poor customer service and no accountability.
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Venus et Fleur eternity flowers are luxury florals that can last more than a year with proper care. Our expertly handcrafted arrangements are made to leave a long-lasting impression on the hearts of your loved ones. These arrangements are perfect for a wide variety of events, including anniversaries, weddings, birthdays, Valentine’s Day, Mother’s Day, and any other event that needs a touch of luxury.See more