I ordered a cap in November, but it was returned as the delivery service couldn't deliver it. To this day, the order hasn't arrived. They refuse to refund or send a replacement until the original item (which was never delivered) is returned to their facility. Despite multiple attempts to reach out, my concerns have gone unresolved. I had to escalate the matter with my credit card provider to get my money back. I strongly advise against dealing with this company due to their poor customer service!
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