I would rate this experience as zero stars if possible. My order took three weeks to arrive, and the bag did not match the picture. Upon returning it, the shipping company confirmed that it was delivered back 20 days ago, yet I have not received my refund. The contact number provided is non-existent, and despite sending ten emails, I have received no response. This feels like a complete scam. If I don't hear back soon, I will report this to my bank and the authorities. I strongly advise against making a purchase here. Reference: Shipping label for returned order.
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