Really poor customer service. First, their platform converted my mailing address to shipping address when I hit PAY. So I tried to contact them. Finally sent emails that were answers the next day. Said they changed the shipping address. 5-6 days later, the item had not shipped. After another 24 hour exchange, they said the item had been out of stock but was back in and would ship “Monday or Tuesday”. Wednesday, the same thing, now shipping could be on Friday. Echoing what some others have experienced, they just kept lying about when the product would be available. I asked them to cancel and refund. They said they will. I will update this review when I get the refund. Shame, it looks like a great product.
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