Review Time
I travel almost every week and have used multiple luggage pieces from different companies. I purchase my first Veria backpack on 2025 and as today I have bought 2 more and the quality of the product is outstanding. Their Costumer Service is the best one that I have been in contact with, they answered in less than 24 hours and is a real person. Im not receiving any payment or gift for this review. This Company and their product is really good
Obsessed with my Veria Travel bag 🤍
It’s the perfect mix of aesthetic and functional — super spacious, well organized, and goes with everything. I use it for the gym, travel, and everyday life.
Definitely worth it ✨
This backpack stands out with its premium build quality and attention to detail. The materials feel durable yet lightweight, making it perfect for everyday use without sacrificing comfort. The stitching is solid throughout, and the zippers glide smoothly… which really adds to the overall high-end feel. It’s both functional and stylish
I travel almost every week and have used multiple luggage pieces from different companies. I purchase my first Veria backpack on 2025 and as today I have bought 2 more and the quality of the product is outstanding. Their Costumer Service is the best one that I have been in contact with, they answered in less than 24 hours and is a real person. Im not receiving any payment or gift for this review. This Company and their product is really good
I’m beyond disappointed with my experience. I purchased a backpack from Valeria Travel less than a year ago, expecting decent quality for the price—but it’s already falling apart. There’s a stress tear right by the zipper, from completely normal use. No overpacking, no abuse—just everyday wear.What’s worse is the response from customer service. I was told this is considered “normal wear and tear,” and they offered absolutely no solution—no replacement, no repair, nothing. That’s unacceptable for a product that hasn’t even made it a full year.Honestly, I would have been better off buying a cheaper knockoff on Amazon at this point. At least I wouldn’t have expected quality or support. If you’re considering buying from them, I’d strongly suggest thinking twice. A company’s true value shows when something goes wrong—and in this case, they completely dropped the ball.
My wife got me the Islander Savvy which I had been wanting for a while. She got herself the Savvy Sling, but she wanted something else. I kept the sling bag for myself and got her the Commuter Backpack.I love using my backpack and sling bag but my wife thought the commuter backpack was too big for her so I decided to return it and get a sling bag instead.This is where my love for this product ends. The customer service is terrible. You can only email them as there is no phone number to call, let alone a human to talk to. Email responses take at least a day. We happen to have cut the tag but still have it with the bag, and they are using this as a reason to refuse the return even though the back pack is unused. Well, my wife did try to put it on her back. I don’t really think that counts as using it.I get that they are a small business and I’m all for supporting them, but pissing off what little customer base you have is also not good for a small business.I would have loved to get the sling bag for my wife but I think we’ll stop buying from this company. I am not confident that they will ever take my return, so my wife will just have to learn to love her back pack (these are not cheap).
I received my bag and after I figured out how to install the interior dividers (which only took a few minute) I checked out all off the zippers and pockets. It is an extremely well designed and solid bag. I'm sure that I will get tons of use with It. To say that I love my new bag is an understatement!
Great experience with Veriatravel. The product quality exceeded my expectations—durable, well-designed, and exactly as described. Shipping was fast and everything arrived in perfect condition. Definitely worth it and I’d recommend it to anyone looking for reliable travel gear.”
Happy to report a great customer experience. My order was back-ordered and I was given specific dates when it was expected to be shipped out. When I contacted customer support and relayed that I was hoping to use my new bag for an upcoming trip, they checked on things and helped expedite my order. The bag just arrived today, looks great and I'm happy to report that I can use for my trip. Thanks!
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