I purchased one of their backpacks for my son and he decided he wanted a different one so I ordered that one. I went to return the first one I bought. I sent pictures of the tags on the product back in the original packaging and the original bag use their label to ship back, I sent a picture of the receipt of dropping it off ups and they still refuse to refund me my $170 worst customer service I’ve ever experienced do not purchase from them if you are not 100% about keeping it or that the person you were buying it for I would like to keep it I will never purchase from them again.
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