We’ve had a truly frustrating and disappointing experience with Verifone as our payment gateway provider.1. Outrageous Fees:They charge a hefty 6.5% per transaction, retain an additional 5% of each transaction (with no clear justification), and still charge $35/month just for the privilege of using their broken system. The value simply isn’t there, especially considering what you get in return.2. Horrendous Support:Their support is practically non-existent. Response times are measured in days, and when they do respond, it's usually just to redirect you to another email (which no one replies to) or dismiss your issue outright by saying it's not possible. There is no accountability or follow-up whatsoever.3. Outdated, Glitchy Dashboard:Their dashboard is one of the slowest and most frustrating systems we've ever used. Pages take forever to load, and the user interface feels like it hasn’t been updated in years. Trying to accomplish even simple tasks is a time-consuming ordeal.4. Broken WHMCS Integration:If you’re using WHMCS, stay far away. Their module is completely unreliable — subscriptions are often mishandled, and it ends up breaking the billing system instead of streamlining it.Final Verdict:Verifone is a textbook example of how not to run a payment gateway service. Between their greedy fees, incompetent support, awful dashboard, and broken integrations, we strongly recommend looking elsewhere for a reliable, professional payment solution.
Claim your business profile now and gain access to all features and respond to customer reviews.
Verifone is the payments architect shaping ecosystems for online and in-person commerce experiences, including everything businesses need – from secure payment devices to eCommerce tools, acquiring services, advanced business insights, and much more. As a global FinTech leader, Verifone powers omni-commerce growth for companies in over 165 countries and is trusted by the world’s best-known brands, small businesses and major financial institutions. The Verifone platform is built on a four-decade history of innovation and uncompromised security, annually managing more than 12B transactions worth over $500B on physical and digital channels.See more