I've been a verizion costumer for over 4 years,and they've always provided excelente service,but this past year,2025 the quality of costumer service was de creaste to zero.During my last call on december 16,2026 at 9 am, the representarive siento 2 hours talking to me and silla couldn't activate my watch.Situation like this have become constant, loyalty program cancelled without prior notice, etc.It's siempre like they are actively trying to lose costumer instead of retaining them, which make me think that some employees are trying to sabotage the company.It's as if the competition has infiltrated them with agents, i can't find any otero logical explanation
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