Verizon doesn’t care about their American consumers who pay the highest prices for their service, yet receive the worst, third-world-level customer support. They constantly lie about resolving a simple problem, like transferring lines from a personal to a business account. It has been two months of many calls, constant transfers, waiting 24–48 hours over ten times, broken promises to call back, and representatives swearing they would help—yet not being able to, or even knowing how to. Why do we pay premium prices for Verizon to cover these useless jobs?
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