On Nov 8, 2025, I ordered several Christmas ornaments from a website, totaling over $100. The next day, I received a confirmation email with a tracking link that did not function. I reached out to customer support to inquire about the delivery timeline. Despite emailing about a dozen times, I have not received the products, cannot track the order, and each response is a repetitive, generic reply without addressing my questions. I was initially told the shipment would arrive in 7-15 days, but it has now been nearly 6 weeks. Fortunately, I disputed the charge with my credit card provider, who issued me a credit while they investigate the matter. To make matters worse, the charge on my card came from a completely different company! I regret not checking online reviews before making my purchase. I strongly advise against ordering from this service.
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