The price was attractive, but I have my doubts about its worth. We ordered seven standing desks, totaling nearly 12,000 dollars, and I wish we had been forewarned about what we were getting into. The desks arrived in over FIFTY boxes, and there was no indication during the purchase that we were signing up for an extensive assembly process akin to an IKEA project. If we had known, we would have been better prepared with coffee, knee pads, and some emotional support. The assembly was only part of the issue. Several components were damaged upon arrival, especially the drawer slides. The ball bearings were not just loose; they were scattered everywhere. It took about an hour per rail to reinsert those tiny bearings, reshape the metal, and ensure they functioned properly. This was hours of work on brand new furniture. At this price, we shouldn’t have to repair hardware that should have been intact. While their customer service was quick to respond, a $100 refund for all the time and effort required to make these desks usable feels inadequate. One hundred dollars does not compensate for the time, frustration, and labor involved. Additionally, we discovered post-purchase that we were dealing with an overseas manufacturer, which likely contributed to the packaging issues and complications with returns—again, this was not made clear beforehand. The desks do look nice now that we’ve nearly rebuilt them, but if you’re not ready for a lengthy assembly process with potential repairs right out of the box, consider your decision carefully. This was not the smooth office furniture upgrade we had anticipated. It's also worth noting that their Google reviews are hidden, leaving TrustPilot as the only platform for sharing honest feedback.
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