Do not buy from this company.
I ordered a specific item and waited over two weeks for delivery. When it finally arrived, they sent the wrong product. Instead of taking responsibility, they offered me a small partial refund to keep the incorrect item or told me I would have to pay £35–£40 to return it to China — even though the mistake was theirs.
This is completely unacceptable customer service. A legitimate company covers return costs when they send the wrong item. Making customers pay high international shipping fees for the company’s error feels dishonest and misleading.
Very disappointed with the way this was handled. I would strongly advise others to think carefully before ordering from them.
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