I purchased a ring for $625 and wore it only a few times. The last time I tried to wear it, it looked terrible, lost all its shine, and was quite unappealing. I contacted the support team and spoke with a representative who asked me to send photos for review. I had the original order, boxes, and authenticity tags. However, I was informed that they couldn't assist me since it was beyond the warranty period. I feel compelled to share my experience: I advise against buying anything from this company. The quality is poor and the customer service is lacking.
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