Stay away if you actually intend to wear your clothes. The metal keyring on my jeans deformed and fell off almost immediately. Vescartes refused a replacement, repurchase, or any kind of support, claiming their hardware isn't built for “normal handling” or “tension.” They were happy to take my money but refused to stand by the durability of their product. Extremely poor “management” review and zero interest in customer retention.
Their initial responses were: “we don't sell them separately from our garments” and “There's nothing we can do as it's been almost 3 months since the purchase”. They did not investigate, collect photos, ask to view the fault, ask for proof-of-purchase or inquire further about the fault. Just a flat you're out-of-luck for wearing your clothes. So poor from the brand.
Beware your item accessories falling apart within a few months. Haven't made a review on Trustpilot before but felt I had to warn because at least if the customer service was even half-good you wouldn't worry about faults in your purchased goods. Unfortunately that was not the case here.
On the other hand, I have found similar brands like Shihiko, Derschutze and Nightcity Clothing to hold up extremely well, and I have personally spent a lot of money and been impressed with support from all 3 brands. Disappointed in Vescartes here.
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Vescartes is a London-based clothing brand founded in 2024, created to merge art with modern fashion. Using techniques like complex embroidery, we turn artistic expression into fashion statements—so people don’t just stare at art, they wear it.
