I've made two hat purchases from VeteranStitch. The customized stitching is high quality with clarity and detail. The first hat had the wrong badge (Master vice Senior Level) stitched on it. When I brought it to Danny's attention, I received a 50% discount on next purchase, not a corrected hat. Before I received my first hat, I ordered hats for a couple of AF buddies. Quality excellent. Good looking hats. It just took a LONG time to receive. My order sat, waiting for "carrier pickup" for 17 days! Multiple emails failed to get a response as to why it was not being pickup. Only after a comment posted on FaceBook did I get a response and amazingly my order was in the USPS system the next day. I admire the concept VeteranStitch is trying to accomplish and wish them the best. Highly recommend they improve their shipping process and implement a more responsive customer service function to include a phone number vice only email communication.
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VeteranStitch is a veteran-owned company that sells embroidered hats with uniquely designed insignias honoring our military heroes.
We're committed to providing high-quality products and excellent customer service, and we hope to bring pride and recognition into the lives of all who shop with us.
Our mission is to make it easy for veterans to showcase their service through beautiful and inspiring designs.
We want to help people embrace and celebrate their military journey, and we believe that our products can play a big role in accomplishing that goal.
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