Ellie from Veteris Vets came to euthanise my dog Russell, on Christmas Eve. She struck the perfect balance between compassion and professionalism, guiding us through the hardest decision I’ve ever had to make. She treated Russell with such dignity and kindness, and her gentle manner made an unbearable situation just about bearable. I will always be grateful for the care and respect Ellie showed us.Thank you Eliza and family
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