veteris.co.uk

2.6
2.6 Based on 22 reviews

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C L M
Beware ! Underperformance and overcharge

Called this company to send a veterinary with the specific task to change the bandages of my dog, since the ones we had from last night had moved and she was uncomfortable. I am not sure the person was a qualified vet. In fact I’m wondering how this company is still operating when they don’t even list prices online, and have 40% of very negative reviews!!! He changed her bandages from my sofa ( unhygienic! I offered to bring a clean towel and have the dog on my table, he ignored me ), I kept saying the bandages were too tight but he said he knew what he was doing, and she is unable to move since he left. Dog looked very uncomfortable as he finished but he said he was happy with it… it gets worse: He wanted to charge me 310 pounds! 160 pounds for showing up. 40 for checking her vitals ( he did not do that at all, but it was also unnecessary as the dog is fit, just need fresh bandages ) he took out an estetoscópio but didn’t use or look at my dog’s eyes, ears, pressure, etc. then wanted 80 pounds for bandages ( the dog is a 6 kilos puppy) and 20 pounds for a dab of honey ( antiseptic). Never again. I paid him half and will dispute the rest. My mother said that he was ‘ listening’ to her heart, but had nothing in his own ears. I have photos of her before and after. What a disgrace -

1
Date of experience: Nov 23, 2025

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