We regularly visited the Golden Grove (Golden Way) clinic for our beloved pooch for health issues and 6 weekly injections. 2 weeks ago our pooch quickly became VERY unwell. I rang the clinic and they said they had no appointments available, despite me describing my dogs condition and letting them know we live 5 mins away and have been regular clients. The receptionist told me the closest vet at this time was at Prospect. We did get to this vet, but sadly we lost our much loved pooch a few hours later. I rang Vets4pets a few days later and told them what happened and asked them to remove our pet from their records.Just over a week later I received a text message from them saying my pet was overdue for an appointment. 🤷♀️There is no loyalty from this vet, and clearly no real concern for pets or their owners. This is a business that operates to make money without genuine care and concern for its clients. The only positive in this story is that the vet and vet nurse at the Prospect emergency clinic were outstanding, and we were fortunate to experience their care, compassion and expertise. Narelle Picchianti
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Dedicated small animal vets. Vets4Pets was founded in 1972 and has grown to provide small animal care through its seven convenient locations in Adelaide's Northern suburbs. Large practice resources combined with personal veterinary care. Every Vets4Pet...
