I ordered tick treatment for my cats on 18/11/2025, but as of today, 1/12/2025, I have yet to receive anything. I reached out to the support team, and they initially mentioned a delay. When I requested a tracking number, they informed me that they used a mail service without tracking, which seems absurd. What kind of seller relies on standard mail for shipping boxes? I also checked with postal services, and they typically deliver within 3-5 business days, which contradicts their claims. I strongly advise against using this company, and I am currently seeking a refund.
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Vetsupply.com.au has been established to make pet care affordable and convenient. Our extensive experience in pet supplies industry and love for animals has helped us deliver authentic and quality pet products to customers.
