Easy to order but a little slow and clunky with the customer service.
Eg I have placed an order in the past and after a week found out that my prescription had run out - which was obviously my fault - but there was no notification that this had happened and they had already taken my money.
I also found the switch over to the new website stripped out my prescriptions which I had to reload and had trouble with the next order which caused a delay in getting my medication once more.
Most of my other orders have gone smoothly however when things do need addressing communication has been a little slow.
They never used to be a phone number that you could contact and that has been remedied with the new website however I’ve never managed to get through.
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