I own a convenience store and made the mistake of buying three Vevor machines: one ice cream and two slush machines (one single tank, one double tank). Within just 6–7 months, every single one started breaking down.First, the slush machine blade bent on its own, damaging the inside. After weeks of back-and-forth, they finally sent a blade — that’s it. No repair help, no responsibility taken.Now the compressor makes insane noise and doesn’t even make slush anymore. And the ice cream machine leaks like a waterfall, completely unusable. For a “commercial-grade” product, this is a complete joke.Customer service? Doesn’t exist. You’re talking to bots, even when they claim they’re agents. No phone number, no technician, just delays, lies, and scripted replies. They ask for videos and photos — I sent them THREE times. They act like I never did. One day they ignore you, the next they threaten to close your ticket due to “no response.”Chat support disconnects randomly. Emails go unanswered. And worst of all, they just stop replying when they can’t solve your issue. Absolutely shameless.These machines are not built for commercial use — not even for home use if you want something that lasts. If you care about your business, your money, or your sanity, avoid Vevor at all costs. You’ll get zero help once something goes wrong — and it will go wrong.If this doesn’t get resolved soon, I’m filing a formal complaint with the BBB. Enough is enough.
Claim your business profile now and gain access to all features and respond to customer reviews.
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.See more
