DO NOT BUY FROM THIS COMPANY....electric percolator coffee pot...5 stars on their site and several other sites...all bot generated....stopped working..actually sounded like going to explode 5 months in...contact company...wanted a video...told them I will send you the failure pot but I was not plugging it in....said get back to me in 48 hours...week later return the following reply..
..Dear Customer,
Thank you for writing to us again.
We are very sorry for the inconvenience.
You are our valued customer and we are willing to provide you with two solutions.
1. We refund you 18USD.
2. We resend you a product with the same model as the original order (please provide the delivery information?)
Choose one of the two, please let us know your decision.
Looking forward to your reply.
Sincerely,
Customer Support
This pot was on sale for 45.00....their website lists for 62.00....and they want to give me 18.00 .....WORSE CUSTOMER SERVICE...GARBAGE PRODUCTS AND BOT PRODUCED REVIEWS ON MULTIPLE SITES WHERE CAN PURCHASE
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