If I could leave 0 start I would. Worst experience!
I bought a pottery wheel few months ago and after three months of using it, it started wobbling and the plate of the wheel doesn’t move correctly. One of the pieces that holds the plate clearly is consumed (after three months!) the product is in warranty! But the costumer service (which is the worst I have ever seen) after two weeks of automatic answers told me that “don’t worry, the wobbly is normal and doesn’t affect the use of the wheel” which is obviously incorrect because at first it worked and now it makes a strange sound and wobbles. Every potter knows that centering the clay is the main and first part and if the plate wobbles is not possible to do that. So they’re really bad and really incompetent! They don’t take your issue seriously. This is unacceptable. Beware of this website! After few months their products stop working. It’s awful quality! It’s a scam! Don’t buy anything because the quality is a disaster! And after few uses it breaks!
The costumer service is absent and it’s impossible to talk to a real person!
Terrible! They should be sued! And cancelled! I’ll make sure Ebay will stop selling their products!
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