Original one-star review: I bought one of their marteau-picquers through Amazon. On first use, one of the burins snapped and. on closer inspection, had a fissure running through the metal. I contacted Vevor who were helpful at first, accepting that the burin was defective and agreeing to send me a new one. Then I get an email weeks later, saying that my new burin has been "lost in the post" 😉 and that I'll have to make a claim with Amazon. This isn't a real-world solution - I've been using the drill in the meantime, so can't return the whole package, and how can I claim for just the burin, when it was included with the drill?Update: Veevor have eventually gone above and beyond in addressing my issue, in fact sending a whole new tool. The number of complaints and negative reviews it took to get them to act rankles a bit but, in the end, they have listened and I feel valued as a customer. 👍
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VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value.
From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation.
We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isn't just a task, it's a declaration of reinvention.
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