We booked an appointment in the premium lounge and we are waiting almost 3 hours and we haven't got our first conversation yet. Premium lounge is so full that there are no seats any more to sit. You don't get a sequence number. So people who come with agents jump the queue. Staff is lazy and goes wandering in the corridors in between each client.
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VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more
