vfsglobal.com

4.4
4.4 Based on 161 reviews

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citiz...

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Donald Walker
Extremely disappointing service provider.

This service provider is incredibly frustrating. I can't understand why it is utilized by consulates and embassies. The documentation is poorly organized and seems childlike. They are virtually unreachable and impose charges for phone support. I ended up paying for more minutes than I actually spoke with them. Their representatives repeat the same information multiple times, seemingly to extend the call and increase costs. Such unethical practices to exploit customers.

1
Date of experience: Dec 18, 2025

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Business Details

  • VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more

  • email customercare@vfsglobal.com
  • language https://www.vfsglobal.com/

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