vfsglobal.com

4.4
4.4 Based on 161 reviews

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citiz...

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Hugo Fisher
Poor service experience

Lack of service
Be cautious, the 0871 telephone number incurs premium rates, leading to £80 in call fees without any prior warning about the costs. Additionally, scheduling in advance is not possible; the only available appointment is for the next day, with no option to reserve a future date. This service feels like a poorly tailored solution for everyone, and if authorities were aware of its shortcomings, they would reconsider the contract.

1
Date of experience: Dec 23, 2025

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Business Details

  • VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more

  • email customercare@vfsglobal.com
  • language https://www.vfsglobal.com/

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