vfsglobal.com

4.4
4.4 Based on 161 reviews

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citiz...

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Absolute nightmare. We submitted an OCI application with all the required documents. They come back

Absolute nightmare. We submitted an OCI application with all the required documents. They come back to us requesting MORE documents which were not in the original list. They give only 21 days to fulfill this. We cannot possibly do this in 21 days as they requested some things that need at least one month to obtain from the state government.

We call them over their corrupt helpline which starts charging you at $2.48 per minute. The so-called helpers on the other side are either liars or incompetent or possibly both. They give us false information and misleading information that does not match up with their website. I spend more money talking to them and gain absolutely nothing. I made two calls and the two different helpers blatantly contradicted each other.

I cannot say enough bad things about this corrupt organization. I don't understand why the Government of India has chosen to contract with these people. We have no choice but to go through the entire application process again and spend $$$ with no hope of receiving an actual OCI. I will now fight to get some money refunded.

1
Date of experience: Jan 26, 2026

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Business Details

  • VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more

  • email customercare@vfsglobal.com
  • language https://www.vfsglobal.com/

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