My father's DS160 application form had a mistake. Pooja and Priyanka from Pune VFS office called my father after he had dropped his documents for stamping and informed about the mistake. Pooja advised to fill a new DS160 and mail with correct information. They had no obligation to help and follow up with my father but their sense of duty and responsibility avoided future troubles for us. We would like to extend our heartfelt appreciation for their support and follow up.
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VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more
