The team at the service is very responsible and knowledgeable. I booked a flight from London to Houston and later received a call from a representative informing me that my return flight had been waitlisted. Initially, I panicked and couldn’t understand how that could happen. However, she calmly explained the reason, which made sense. Even though it wasn’t their fault, she went out of her way to help. She understood my situation, followed up closely, and found me an alternative flight that worked perfectly for my needs. I truly appreciated her effort and dedication, and I’m very satisfied with the service I received.
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