viaflights.co.uk

4.6
4.6 Based on 10 reviews

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Average Rating

4.6

/
5

10 Reviews

5 Star
64%
4 Star
36%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Dobie
Exceptional service from the team

The team is incredibly responsible and knowledgeable. I booked a flight from London to Houston and later received a call from a representative informing me that my return flight had been waitlisted. Initially, I was anxious and didn't understand how this could occur. However, she patiently explained the situation, which clarified everything for me. Even though it wasn't their fault, she went above and beyond to assist me. She was empathetic to my circumstances, kept in touch, and found me an alternative flight that suited my needs perfectly. I truly valued her effort and commitment, and I am very pleased with the service I received.

5
Date of experience: Jan 16, 2026
Noemi P.
A very positive experience

A very positive experience.

5
Date of experience: Jan 14, 2026
CH58
Excellent service

5
Date of experience: Jan 14, 2026
Hugo Carter
The team at the service is incredibly…

The team at the service is very responsible and knowledgeable. I booked a flight from London to Houston and later received a call from a representative informing me that my return flight had been waitlisted. Initially, I panicked and couldn’t understand how that could happen. However, she calmly explained the reason, which made sense. Even though it wasn’t their fault, she went out of her way to help. She understood my situation, followed up closely, and found me an alternative flight that worked perfectly for my needs. I truly appreciated her effort and dedication, and I’m very satisfied with the service I received.

5
Date of experience: Dec 25, 2025
Greg Morgan
The support team was professional and…

The support team was professional and patient, answering all my questions and guiding me through every step of the booking.

5
Date of experience: Dec 19, 2025
Lindsay
The booking process was straightforward and…

The booking process was straightforward and clear, and the agent assisted me in finding a fare that suited my schedule.

5
Date of experience: Dec 11, 2025
xILxSlaYeRxILxYG
A representative is a great resource

A representative is a great resource. He provided me with every option (various times and costs). He was also eager to share information regarding the different airlines. My third experience has been positive.

4
Date of experience: Dec 02, 2025
BOUM_2698
I needed to travel urgently for family…

I needed to travel urgently for family reasons, but my original flight had no available seats. A representative immediately stepped in and took full responsibility for resolving the issue. He reviewed several airline options, explained schedules and pricing differences, and kept me updated throughout the process. When he called back with confirmed electronic tickets, it was a huge relief. His professionalism, patience, and genuine care made all the difference. I highly recommend this service.

5
Date of experience: Nov 27, 2025
Zoe Wilson
My first booking experience was with the service…

My first booking experience was with the service, and I was a bit uncertain at first. However, once I made the reservation, everything went smoothly. I received my tickets on time, and I even got a follow-up call from their customer support team to ensure everything was set. They also offered assistance with seat selection or special needs like a wheelchair if required. The staff was friendly, professional, and very knowledgeable. I’ll definitely be using the service again for future trips.

4
Date of experience: Nov 17, 2025
_HackerHD_17
When my initial flight had no…

When my initial flight had no availability, I was uncertain about how things would proceed. A representative took the time to thoroughly explore alternative flights, explained pricing differences, and kept me informed throughout. He later followed up with the confirmed electronic tickets. His approach was professional, calm, and very reassuring.

4
Date of experience: Nov 13, 2025

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