viagogo.com

4.1
4.1 Based on 1.5K reviews

Tickets for Concerts, Sport, Theatre at viagogo, an online ticket exchange. Buy and Sell Tickets 100% safe and guaranteed....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Anna Elovenko
It was terrible. I bought the ticket, everything is OK. The order number 631786059 was received by

It was terrible. I bought the ticket, everything is OK. The order number 631786059 was received by me on time, but due to the fact that I was not given a visa, I decided to resell the ticket. I did everything according to the instructions on the website, the ad was put up for sale, but I decided to change the price, changed the price and that's it! Silence! There are no ads, no email, nothing, two weeks before the event and the probability that I can sell it is getting lower, by the way, the ticket cost 250 euros! I'm writing in the background..... they offer me EVERYTHING: to change the payment method, to change the phone, to place the ad myself, they even wrote that I should place it for 110 euros, although I bought it for 250, and then I put it up for 300 and everything was OK! And NO ONE, I repeat, NO ONE could explain to me the reason why the ad was not displayed on the site, NO ONE could answer, Each of the operators offered things that were not relevant at all in order to simply work out phrases according to the algorithm, TO STALL for TIME. It was just a moral mockery, I've been involved since I was 10!!! saportami and everyone stupidly merges you. Only one person was able to answer the reason, and ONLY then did I receive an email explaining what had happened. I'm crying, it's a waste of time, they ask me to wait another 3 days, I talked to their colleagues for an hour, and each time I had to explain what was the matter. THIS IS THE WORST SUPPORT. they were just stalling for time, and now they wrote in the letter that they need to wait 3 days, AND WHAT HAVE YOU BEEN DOING THESE 5 DAYS? Did you ask me to clear my cache?

1
Date of experience: Feb 05, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More