First time using Viagogo to buy tickets for one of the sold out shows of Coldplay at Wembley Stadium. I ordered the tickets ~3 weeks before the event and of course not for the original price but that was clear from the beginning. After ordering and already paying the tickets, there was a message that issuing the tickets can take until 3 days before the event. I was supernervous if the tickets would really arrive in time as we also had flights and accommodation to be booked. But yes, 7 days before the event I received an eMail from Viagogo that the tickets are ready for download at Ticketmaster which turned out to be a real hassle. I followed all the instructions but still the tickets were not displayed in Ticketmaster. After 2 days with customer service via Chatbot and nobody calling me back, I was desperate and I tried and tried and tried again for hours and out of a sudden the tickets were displayed in Ticketmaster and I could add them to the Wallet. When arriving at Wembley I was still nervous if the access to the venue will really work, but everything worked perfectly fine, so all in all I am happy with the tickets but the technical process was annoying.
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