viagogo.de

3
3 Based on 41 reviews

Tickets for Concerts, Sport, Theatre at viagogo, an online ticket exchange. Buy and Sell Tickets 100% safe and guaranteed....

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Freddy A.
Overcharing penalties

Had tickets for sale which I decided to withdraw still on a reasonable time before the concert.Viagogo had an offer and decided to charge me the full sale amount, which was higher than the ticket price, under the excuse of "we need to buy new tickets for the viagogo customer" which leaves 2 options:- On a full sold out show, viagogo won´t find tickets and keeps the money (they don´t pay the customer but just refund)- On a full sold out show, viagogo had already extra tickets which means they profited by charging me more on top of the regular comission.I believe I should had at maximum, to pay the market price of the ticketsbut, I was told, I don´t have the right to be refunded

1
Date of experience: Jun 17, 2025

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