I purchased a ticket for Orville Peck. The viagogo dashboard explicitly promised delivery by Saturday, March 7, 8:19 PM. That deadline has passed, and no tickets have been provided. Instead of honoring their "viagogo Guarantee," support is citing an opaque "review process" and "security checks" that are nowhere to be found in the Terms and Conditions I agreed to.
They have collected my payment but are now refusing to cancel the order or provide the service. This lack of transparency is a clear violation of the EU Digital Services Act. If you value your money and want to actually attend your event, stay away. I am now forced to initiate a bank chargeback.
Claim your business profile now and gain access to all features and respond to customer reviews.
Tickets for Concerts, Sport, Theatre at viagogo, an online ticket exchange. Buy and Sell Tickets 100% safe and guaranteed.
