I sold a ticket that had a specific timeslot, a buyer bought outside that time slot and was denied the entrance and they gave me a penalty of the ticket's listed price. I contacted them telling them about this misunderstanding and they said they understood it but unfortunately they cannot do anything about it. So, not only I couldn't sell my ticket, but also i was charged for that penalty and there is no way of getting the money back. UBELIEVABLE
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