What a piece of SCAM this company is running! I'd bought my ticket for an event 2 months in advance if the show. I make the payment and get a confirmed ticket with a link in my viagogo account. On the day of the event, I am denied the entry as the QR code was not recognised by the scanner. I checked with the event organiser and get to know that the ticket wasn't on my name and to my biggest surprise, there were many people who had bought their tickets via viagogo who had the same issue. I call the customer care and the agent on the other end could not do anything other than to apologise. I missed the event but never am I going to use this company ever again. Please be careful!
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